Shipping Policy

Shipping Policy

Order Processing
Most orders are arranged, packed, and shipped within five business days once payment is confirmed.

After the package is dispatched, delivery usually takes between 10 and 20 business days, depending on the destination country and carrier logistics.

Shipping estimates may be influenced by:
• Customs review, inspection, or clearance
• Delays within the carrier network
• Weather-related or operational disruptions

We appreciate your patience if unforeseen shipping delays occur.

Tracking Your Shipment
After dispatch, a shipping confirmation email with tracking details will be sent.

You may track your package through standard international parcel tracking platforms.

For help with tracking, please contact support:
Email: service@orivexxa.com

Shipping Fees
A fixed international shipping fee of $2.99 USD applies to all purchases.

Shipping Destinations
International shipping is available worldwide.

If shipping cannot be completed to a specific destination due to restrictions, we will notify you and suggest an alternative arrangement.

For destination questions, contact support:
Email: service@orivexxa.com

Changing the Shipping Address
Address updates must be requested before 11:00 PM (PDT, GMT -7) on the order date.

After processing has started, changes to the shipping address may not be possible.

Please contact support immediately to request an address update.
Email: service@orivexxa.com

Alternative Shipping Addresses
Customers may choose a shipping address different from the billing address entered at checkout.

Order Fulfillment Days
Orders are processed Monday through Friday, excluding public holidays.

Orders placed during weekends are typically processed on the following business day.

Warehouse & Manufacturing
Orders may ship from regional warehouses depending on stock levels.

Certain products may also be dispatched directly from manufacturing facilities in the United States, Canada, or Australia.

Customer Assistance
For shipping or tracking questions, contact support:
Email: service@orivexxa.com